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Events + Experiences


How to Make Customer Experience the Center of Your 2021 Marketing Plan


Customer loyalty is based in large part on their experience. According to a study by Walker, customer experience will overtake price and product as the key brand differentiator by the end of this year.

In our next webinar, we’ll discuss the latest thinking around building a CX strategy that drives more revenue growth for your organization. We’ll focus on the keys to understanding and empathizing with your audience in more human and holistic ways.


Barnali Chatterjee, Head of Customer Experience at GitHub
Casey Keller, Senior Vice President of Customer Success at GiveGab
Diana Osgood, Vice President of Strategy & Customer Insights at Dixon Schwabl